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Using Your Card

  • I’ve Blocked My WeSwap Card
  • Key Things To Note Before You Travel
  • USING YOUR WESWAP CARD ABROAD – SOME HANDY SAFETY TIPS
  • Do I Need the App to Use The WeSwap Card?
  • The ATM Says “PIN Tries Exceeded”
  • My PIN isn’t Working
  • I’ve Entered the Wrong PIN Too Many Times
  • I Want to Open a Corporate Account with You.
  • The ATM is showing my balance as £0.00
  • How Do I Invite Friends?
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  • I Used My WeSwap Card for a Security Deposit but I Was Charged. What Do I Do?
  • WHY HAVE I BEEN CHARGED FOR A CANCELLED OR DECLINED TRANSACTION?
  • The ATM Didn’t Dispense Any Cash.
  • Can I Use My WeSwap Card Online?
  • HOW DO I GET MY PIN?
  • WeSwap and PayPal
  • Can I Make Payments Over The Internet With My WeSwap Card?
  • A MERCHANT OR ATM IS ASKING CREDIT/CHECKING OR DEBIT. WHICH SHOULD I CHOOSE?
  • SHOULD I PAY IN THE LOCAL CURRENCY OR MY HOME CURRENCY ON MY WESWAP CARD?
  • What Happens If I Don’t Use All Of My Foreign Currency On My WeSwap Card?
  • WHAT BALANCE AM I ACTUALLY SEEING AT AN ATM?
  • I’ve Received a Replacement Card, What Do I Do Now?
  • What do I do with the card after my holiday?
  • How Do I Activate My WeSwap Mastercard?
  • I’ve Forgotten My PIN
  • Can I Change My PIN?
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WeSwap and the WeSwap logo are trademarks of WeSwap.com Limited. The WeSwap Prepaid Mastercard is issued by IDT Financial Services Ltd. IDT Financial Services Limited is part of the IDT Corporation Group of International Companies headquartered in the US. Its cards are issued pursuant to license by Mastercard International. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International. IDT Financial Services Limited is a regulated bank, licensed by the Financial Services Commission (FSC), Gibraltar, under the Financial Services (Banking) Act 1992. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No: 95716. Exchange Rates under license from XE: http://www.xe.com/.