Join us Log in
  • Blog
  • Help
  • en
    • es
    • fr
    • it
  • Close
HomeYour Account
Home

  • We’re happy to answer any questions you may have
  • Mon - Fri: 9.00am - 4.00pm
  • We’re currently working at a reduced capacity and will get back to you as soon as we can.

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

Submit

Your Account

  • DOES WESWAP HAVE AN INTERNATIONAL MONEY TRANSFER SERVICE?
  • What does “spent in” in my transaction mean?
  • Why can't I see any of my contacts?
  • I can’t see my invited friends
  • How do I invite friends?
  • I can't see my balance on my dashboard
  • I can't see spending on my account
  • What can I do with my leftover cash?
  • Can I transfer money back to my bank account?
  • Strong Customer Authentication (SCA)
  • How do I set up my 4-digit keycode?
  • Can I change my profile picture?
  • «
  • ‹
  • 1
  • 2

Join Our Network, See The World


WeSwap

  • About Us
  • Help
  • Blog
  • Press
  • Student Discounts
  • Partners
  • Affiliates

Mobile Apps

  • iPhone
  • Android

Talk to us

Contact Us

  • We’re happy to answer any questions you may have
    • Email Us
      • Mon - Fri: 9.00am - 4.00pm
      • We’re currently working at a reduced capacity and will get back to you as soon as we can.

©2017 WeSwap.com Limited. All Rights Reserved. Terms & Conditions | Privacy Policy

WeSwap and the WeSwap logo are trademarks of WeSwap.com Limited. The WeSwap Prepaid Mastercard is issued by IDT Financial Services Ltd. IDT Financial Services Limited is part of the IDT Corporation Group of International Companies headquartered in the US. Its cards are issued pursuant to license by Mastercard International. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International. IDT Financial Services Limited is a regulated bank, licensed by the Financial Services Commission (FSC), Gibraltar, under the Financial Services (Banking) Act 1992. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No: 95716. Exchange Rates under license from XE: http://www.xe.com/.