I have not received my WeSwap Prepaid Mastercard Card

The WeSwap Prepaid Mastercard card arrives in the regular post in an unmarked envelope and usually takes 5-7 days to arrive in the UK and 7-10 days to arrive in a EU country.

Is it passed more than that since you had your account verified?

Don’t worry, we can arrange a new card to be sent to you, just get in touch confirming us your postal address.

Please note that we can only send the new card to your WeSwap registered address for security purposes.

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