WHY HAVE I NOT RECEIVED MY WESWAP CARD?

Your WeSwap card arrives in the regular post in an unmarked envelope. We post it out once your account’s been verified. It usually takes 5-7 days to arrive in the UK and 7-10 days to arrive in an EU country. 

Has it been this long and there’s still no sign of your card? 

Don’t worry, we can arrange a new card to be sent to you, just  get in touch to confirm your postal address.  

We can only send the new card to your WeSwap registered address for security purposes. 

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

Submit