Why the ATM wants to charge me more fees then you say

Using the WeSwap card for withdrawals above £200 (or €200, $200, ₪1,000, ₺1,000, NKr2,000, SKr2,000, DKr2,000, NZ$400, zł500, S$400, R3,500, A$350, C$300, CHF300, HK$2,000, Ft80,000, ¥30,000) in POS and Online is free.

We do charge £1.50 (€1.75, $2.25, ₪8.00, ₺6.00, Nkr15.00, SKr15.00, DKr15.00, NZ$3, zł8, S$3, R25, A$3, C$3, CHF2.25, HK$20, Ft600, ¥275) ONLY for withdrawals less than £200 (or €200, $200, ₪1,000, ₺1,000, NKr2,000, SKr2,000, DKr2,000, NZ$400, zł500, S$400, R3,500, A$350, C$300, CHF300, HK$2,000, Ft80,000, ¥30,000).

We are aware that some banks charge you a different, higher, amount. Usually, the ATM provider advises the customer if a fee is applied on their side, unfortunately we do not have any control over it.

We advise to ensure the ATM is free for cash withdrawals before using it, to please decline any conversion rate from the ATM as you have already swapped within the APP/website and there is no need to apply any further conversions.

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