Why is the ATM charging me more fees than WeSwap?

Some banks and ATMs charge you for withdrawing money. Usually they will tell you if a fee is applied on their side.  Unfortunately, we don’t have any control over the fees they charge. 

We’d advise you to check the ATM is free for cash withdrawals before using it and to decline any conversion rate from the ATM.  

We don’t charge any fee on withdrawals up to £250 (or the equivalent in the other currencies) over a month period (counting first to last day of the month) at no extra cost, after that we will apply a small fee of 2.5% thereafter. 

For example, if you withdraw £100 on the 1st of the month, £50 on the 3rd, £40 on the 20th and £100 on the 27th, for a total of £290 during that month, you will be charged 2.5% only on £40.

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