Can I Use My Card in Multi-Currency ATMs?

Your card will work in multi-currency ATMs. But there are a couple of reasons why we don’t recommend them. 

The WeSwap card works by recognising the official currency of the country. For example, if you have euros on your WeSwap card and try to withdraw euros from a multi-currency ATM in the UK you might not be given euros from your WeSwap euro balance. This is because the official currency of the UK is GBP and the ATM will only look for GBP to make the conversion to euros. 


Some multi-currency ATMs apply their own currency conversion (which can be hidden), via a mechanism called Dynamic Currency Conversion (DCC).  

The exchange rate is set by the ATM operator. This can also happen on your domestic currency when you use the WeSwap card in your home country, as it’s the ATM that is setting up the DCC and choosing to apply it. 

You should always withdraw in the local currency at your destination to avoid this charge.  

We always advise that if the ATM is asking you to accept an exchange rate or conversion query, you will need to select No.  

Remember that ATM fees can apply. You can see our fees and limitshere. 

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.