Yes, we guarantee all instant, 3 and 7-day swaps.
For 3 and 7-day swaps, the amount of the currency you are swapping from is held and isn’t available for you to spend while the swap completes. The full amount of your requested currency will be available to spend on your WeSwap card once the swap completes and you’ll also receive an email confirming this.
If you’ve set up a Smart Swap, we can’t guarantee your target rate. But we’ll always fulfil any Smart Swap where the target is reached (as long as there’s enough money in your account, of course).
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