We’re sorry to hear you’re having trouble uploading your documents online. It’s always a good idea to refresh your app or clear cache from your online browser and try again.
Other things to remember:
- The maximum size of a file is 6Mb
- You can only upload PDF, JPG, JPEG, GIF, DOC, DOCX or PNG files.
For a list of our accepted documents go to https://support.weswap.com/hc/en-us/articles/218972128-How-Do-I-Validate-My-Account-
If you’re still unable to upload the documents, please send them to us via email at firstname.lastname@example.org or by attachment through the contact us form.
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