My Card Will Expire Soon, What Do I Do?

A month before your card is due to expire, we will contact you to confirm your address in order to renew it. You will then be sent a new card and any funds will be transferred to this new card. Please don't worry - your money is safe and will stay on the account in the meantime.

When you receive your card remember to activate it and get your New PIN. Your old PIN will not work for your replacement card. 

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.