HOW DO I CHANGE MY PHONE NUMBER?

Updating your mobile number is easy and can be done on the website or app, just follow the steps below: 

From the website: 

  • Log in to your account and go to Profile 
  • Once there, you'll see your phone number and an editbutton next to it, click that button. 
  • Write your new number and click on Verify, then to confirm youre requesting the change, enter the password you use to login. 
  • You will receive a text with a 6-digit code, enter this code and click on Verify. 

From the app: 

  • Log in to the app and click on More 
  • You'll see update mobile number, click on it. 
  • To confirm youre requesting the change, enter the password you use to log in to your account. 
  • Write your new number and click Send. 
  • You will receive a text to your new mobile number with a 6-digit code, enter this code and click on Verify. 

Important information: The number you have on your account must be a mobile phone number with the same country code as the country you are registered in. 

 

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