How Can I change my Phone number?

Updating your mobile number is easy and can be done on the website or app, just follow the steps below:

From the Website:

  • Log in to your account and go to "Profile". Once there, you'll see your phone number and an ‘edit’ button next to it, click on edit.
  • Write your new number and click on “Verify”, then to confirm you are requesting the change, enter the password you use to login.
  • You will receive a text with a 6 digit code, enter this code and click on “Verify”

Your number is now updated!

 

From the App:

  • Log in to the app and click on "More". You'll see “update mobile number”, click on it.
  • To confirm you are requesting the change, enter the password you use to login to your account.
  • Write your new number and click “Send”.
  • You will receive a text to your new mobile number with a 6 digit code, enter this code and click on “Verify”.

Your number is now updated!

 

Important information: The number you have on your account must be a mobile phone number with the same country prefix as the country you are registered in.

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

Submit