If your loading card is expired, or you just want to remove that card from the saved option:
In the dashboard:
To delete your saved card log into your account and click on “Profile”.
Towards the bottom of the page and you’ll see “Saved Cards” and their last 4 digits. Click on “Remove” next to the saved card you no longer want, and you’re done.
In the App:
Click on ‘’Load’’ in any of your available loading wallet, you will see under ‘’Load by’’ your saved card(s).
After you tap and hold any saved card icon, the card icon wiggles, and the red ‘’X’’ lets you remove it. You will be asked to confirm if you want to delete that card.
Submit a Request
If you can't find the answer you are looking for please submit a request to our customer support team.Submit