WHY HAVEN’T I RECEIVED MY VERIFICATION EMAIL?

The verification email can take up to 24 hours to reach your inbox after you’ve signed up. 

There are a few things to note: 

  • Your verification email is sent to the address you used to sign up to WeSwap. Double check this inbox for your verification email. 
  • Sometimes emails can be hidden in spam or junk folders so run through all your folders too. 
  • Try a different browser or clear the cache on your computer as this usually solves the issue. 

If it’s been more than 24 hours and you haven’t got your verification, submit a request below and we’ll help get it sorted! 

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

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