I Haven’t Received My Verification Email.

Your verification email can take up to 24 hours to reach your inbox after you’ve signed up.

 There are a few things to note:

  • Your verification email is sent to the address you used to sign up to WeSwap. Double check this inbox for your verification email.
  • Sometimes emails can be hidden in spam or junk folders so run through all your folders too.
  • The subject of the email is **“Welcome to WeSwap! Please confirm your email.” Try searching for this in your inbox.
  • Try a different browser or clear the cache on your computer as this usually solves the issue.

If it’s been more than 24 hours and you haven’t got your verification submit a request below and we’ll help get it sorted!

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.