How Do I Stop My Swap?

You can tell us to stop your swap at any point. We’ll finish processing any matches that we’ve already found for you and then stop your swap.

To do so:

  1. Log in to access your Dashboard.
  2. Under "My Latest Activities" - "Active Swaps", you need to click on "View"
  3. You are able to chose between two options: "End swap now at 2%*" and "Cancel Swap"
    • If you select "End swap now at 2%*" a pop up will appear asking if you want to finish your swap at 2%
    • If you select "Cancel Swap" a pop up will appear asking if you want the money back to your WeSwap account. If you choose this option the swap will stop and any funds that haven't been changed to another currency will be returned to your WeSwap balance. Cancelling the swap will not return the funds to your bank account. 

* For all users who registered prior to 08/05/2017 immediate swap fee is 1.4%

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