How do I change my password?

It's super easy to change your password, just: 

  • Go to the Log-in page and click Forgot your password? beneath the password field 
  • Enter your WeSwap registered e-mail address and click Send email if you’re using our website or Request reset if using our app 

You’ll then be sent an e-mail with a link to reset your password. If you can’t see it in your main inbox please check the junk folder. 

Signed up via social media? 

As part of these security upgrades, we’ve removed the option of logging into WeSwap using a social media account. If you signed up this way, you need to set up a password before accessing your WeSwap account again.

This is quick and easy to do!

  • Just go to the Log-in page (or click here) on the app or web dashboard
  • Click Forgot your password?
  • Type your registered email address and click on Send email

You’ll receive an email with the instruction to set a new password.

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

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