WHAT BALANCE AM I ACTUALLY SEEING AT AN ATM?

The ATM will normally show your balance in the currency of the country youre in, not the balance of your individual wallets. 

The most reliable place to check your balance is in the app or the website dashboard. When checking your balance, remember that this is updated every 30 minutes. 

An ATM may display a balance in your home currency. Remember, is an indicative conversion; it is not your home currency balance. Sometimes the balance displayed may not be 100% accurate, as the machine may have done some currency calculations before showing it to you. 

 

For example, if youre in the UK it may show your balance as £100 and 125. This 125 is not the balance of your euro wallet, it is merely your sterling balance converted. Again, the best place to check all your balances is on your app or website dashboard. 

Click here to find out how to view your balance. 

 

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