I’ve Forgotten My PIN

You can get your PIN via a text.

- In the App go to "MyCard" Tab, there you'll see "Get PIN", click on it and follow the prompts. We'll then text you your PIN.

- In the Website, log into your account and click on the "welcome" icon on the top right of the page. There you'll see "PIN retrieval", click on it and follow the prompts. We'll then text you your PIN.

Our customer support team can also be reached on 02030536610 by selecting option 2 if you ever need any help. 

Submit a Request

If you can't find the answer you are looking for please submit a request to our customer support team.

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