There are 2 ways to do this.
- Via the WeSwap app
- Via your online dashboard
The WeSwap app
- When you log into your account you'll see a banner along the top saying ACTIVATE YOUR NEW CARD. Tap that banner.
- If you haven’t verified your phone number, a prompt will come up and you’ll need to confirm your telephone number.
- Once you’ve confirmed your number or if you already have, just follow the prompts and enter the last 4 digits of your WeSwap card.
- Tap Activate.
- We'll send you a text with your PIN.
Online Activation
- When you log into your account you'll see a banner along the top saying Have you received your WeSwap card?. To the right is a Get Started button. Click this button.
- A prompt will come up asking you to confirm your telephone number and the last 4 digits of your WeSwap card.
- Follow the prompts and click Activate.
- We'll send you a text with your PIN.
A few things to remember before you activate you card:
- Don't forget to sign the back of your card as soon as you get it.
- You’ll need to activate your card if you have requested a replacement card.
- Once your card's activated, you'll need to use it first with Chip and PIN to activate contactless payments.
Submit a Request
If you can't find the answer you are looking for please submit a request to our customer support team.
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