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Using Your Card

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  • Online transactions and 3DS (3D Secure)
  • Will my WeSwap card work in Russia?
  • Which countries won't my WeSwap card work in?
  • Should I pay in the local currency or not?
  • Is there anything I shouldn't use my card for?
  • Why was my transaction declined? 
  • What is a pending transaction?
  • Can I use my WeSwap card online?
  • How to set your own monthly spending limits
  • Are there spending limits on the card?
  • What is a virtual card
  • What do the switches in the Card tab mean? 
  • The merchant or the ATM is asking debit/checking or credit. Which one should I choose?
  • Why was my contactless payment declined?
  • Contactless Q&A
  • What happens if my card is lost or stolen?

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WeSwap and the WeSwap logo are trademarks of MK Fintech Limited trading as WeSwap.com. The WeSwap card is issued by Monavate Limited, pursuant to license by Mastercard International. Mastercard is a registered trademark of Mastercard International Incorporated. Monavate Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and the provision of payment services (FCA Register reference 901097). For further information, please visit weswap.com/legal
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