You can activate your card via the WeSwap App:
You need to make sure you have the latest app update, to check this please go to the APP Store, Search WeSwap, you will see the BLUE WESWAP ICON with the words UPDATE, please download the Update so you have the latest version.
- Tap the Cards tab
- Select the card you want to activate
- Select Activate Card
- Enter the 9 digit token number.
- Enter your passcode or the biometric authentication (if you set this up)
Once you activate it, you will now see a series of options such as Lock WeSwap Card, Show Pin, Show Card number etc. To complete activation please switch the Lock WeSwap card to off ( grey from yellow). Now your card is ready to use.
To get the PIN just select Pin Settings, tap on the asterisks to display your PIN securely, enter your passcode or the biometric authentication (if you set this up) and your PIN will be revealed.
Where to find the token number:
This can be found on the back of the card on the bottom right-hand side under the debit hologram or on the carrier letter, alongside the silhouette of the mobile app.
