WeSwap have partnered with Manigo and Monavate limited to provide our redesigned, faster and stronger WeSwap app and all the new features to help you to stress less and travel happy.
Who are our partners and what do they do?
Monavate limited are the electronic-money issuer as well as issuer of the WeSwap prepaid Mastercard. They are an FCA regulated electronic money issuer.
Manigo is WeSwap’s partner in the delivery of the technical services that provide functions like swapping your funds, spending, transferring and splitting bills on your WeSwap app.
Where are my funds held?
When you load funds into your WeSwap account, they are received by Monavate limited in a secure safeguarded bank account linked to your WeSwap Prepaid Mastercard. WeSwap receive information of the load and then the funds are added into your WeSwap account wallet.
How secure are my funds?
The funds held at Monavate account linked to your WeSwap Prepaid Mastercard are stored in a secure safeguarded bank account that is independent to Monavate’s business accounts. The funds are safeguarded and If anything should happen to either WeSwap or Monavate all your funds would be repaid in full. WeSwap don’t have access to these funds.
Who do I contact about my account?
Your account is still delivered by WeSwap and you can contact us as normal with any queries surrounding your card and account.