We can update your address for you, just get in touch with us here below with a proof of your new address.
We accept as proof:
- Utility bill (e.g. water, gas, electricity, landline telephone or internet). We don't accept mobile phone bills, sorry.
- Bank statement – which clearly shows your full name, address. We can’t accept letters from your bank.
- An official form of ID which shows your current address
Please make sure that the document meets the below criteria:
- Utility bills/bank statements need to be less than 3 months old.
- The ID document needs to be valid and not expired or due to expire within the next 3 months.
- The full document is legible- i.e. we can see all of the document and nothing is obstructing us from seeing any details on it.
- The camera’s flash is not stopping us from seeing any part of the document.
- Contains your full name and matches the details of your new address.
- Please ensure that the file sent is in colour (black and white scans and pictures cannot be accepted).
- Please ensure that the file is in a JPEG, JPG, DOC, DOCX, JNG, GIF or PDF format
